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"I am very upset and sorry." "More I think we (Sean Xiao and those who support and like him) are in an equal relationship."

On May 6th, Sean Xiao publicly apologized through a video interview with Zhongxin Jingwei and responded to the controversy since the "227 Incident".

Although this is one of the few public responses of Sean Xiao since the incident happened more than 70 days ago, this video interview is slightly lower-key than the previous actions. According to Yunhe’s data, the interview video that went online at 23:18 on May 6th was only ranked in the top ten of Weibo’s hot search list from 0: 00 to 10: 00 on the 7th, and the hot search position generally showed a downward trend in the following time.

After the interview was launched, it was sent out through the studio Tik Tok: "My new song" Light Spot "has been launched. I heard that friends in Tik Tok are particularly creative and look forward to your new gameplay."

Sean Xiao’s public relations and return to work are still going on, but it seems to have entered the next stage.

From February 26th, when Sean Xiao fans attacked the fan "Falling" and its author, to May 8th, when Sean Xiao promoted a new song in the studio Tik Tok, in 72 days, Sean Xiao and his team conducted a public relations action to deal with and solve the dispute.

A public relations practitioner told Yiyuguancha (ID: yiyuguancha) that if we sort out the development of a series of events from "227 Incident" to now, it actually contains many concepts, such as fan culture, fan culture, secondary element, etc. From this perspective, it can already be called a living sample of China’s internet public opinion field, especially in the field of star culture public opinion.

However, if we return to the public relations action itself, a series of actions failed to satisfy all parties. One Entertainment Watch interviewed fans in Sean Xiao, platform users affected by the controversy, and practitioners in the public relations industry. They shared their views on public relations behavior during this period.

Some fans summed up this series of operations in one word: "cool". "I feel the team is very unprofessional. For example, in that video interview, the platform for choosing to be interviewed was actually a financial media, and the interview questions were not talked about. "

"perfunctory" is the feeling of a website user such as AO3. In her view, the events since the "227 Incident" are not small, and they have affected many circles, but neither the studio’s statement, behavior nor personal response have touched on the controversy of the root cause of the incident.

A senior public relations brand practitioner told Entertainment Watch: From the current point of view, this public relations is a failure. "Where to evaluate this’ failure’, an important indicator is how non-stakeholders view this matter. Because in this "debate", if any of them is asked to evaluate public relations, they can’t get a relatively objective answer. But if you ask passers-by what they think of this person and this matter, I have also done some simple research. Many people say that this matter has not been handled particularly safely. "

Do you want to wait for a "personal response"?

Since the February 26th incident, it seems that many people are waiting for Sean Xiao’s voice.

On April 4th, Xiao Zhan Weibo forwarded Weibo, an official of People’s Daily, who "mourned and remembered his compatriots all over the country". At that time, 42 days had passed since his last Weibo update. But this Weibo still has nothing to do with the controversial event.

And at 0: 00 on April 25, a "all the past, keep in mind." Thanks to all the well-intentioned criticisms and corrections, Weibo, who grew up on the road, seems to be Sean Xiao’s first personal voice about the incident.

At this time, 59 days have passed since February 26th.

During this period, this debate, which was caused by individual fans and involved in many fields, including fans and e-sports, inevitably pushed Sean Xiao to the forefront under the confrontation of different circles. The discussion of "whether idols should pay for fan behavior" has become a thousand waves in an instant.

In fact, Sean Xiao’s own response to the incident began on April 25th, although he had a dynamic update in Weibo before. But if the release of the video interview is the time node, Sean Xiao’s own response is in the second half of the whole event.

In this process, there was actually a debate about whether Sean Xiao should speak out, which became a controversial point of public relations behavior in this incident.

A fan in Sean Xiao said that it was actually okay for Sean Xiao not to make a sound at first, because at that time, if he made a sound himself, the attack on him would be even fiercer, and the "fighting" might be even fiercer.

However, in the opinion of a public relations professional, compared with the constant actions of the studio, my response at the first time may be better, and my response will be more sincere than the words of the studio. But this kind of response does not mean apologizing from beginning to end. "Apologizing can be used, but it will be very cheap to apologize constantly."

▲ Xiao Zhan officially posted a blog response on April 25th.

In fact, behind "whether Sean Xiao should speak out", there are discussions about "whether fans’ behavior idols should pay the bill" and "the relationship between idols and fans".

Sean Xiao said in an interview that he didn’t agree with the word "management". He felt that the relationship with fans was equal. "For me, what I have to do is to do my job well, take my work seriously, and do something positive by myself to guide people who love me."

The above-mentioned people engaged in the public relations industry told ID：yiyuguancha that from the perspective of public relations strategy, it is very important to guide fans, positively screen fans and even set up fan samples. "For example, what is the best fan, the ideal fan and the most rational fan? For example, you send an apology letter to preach that fans should be rational, but why people can’t accept it in the real world is because they can’t find what kind of fans are like you said. You have to tell them who the template and role model are. "

Perhaps, one experience that Xiao Zhan incident can bring is that traffic idols and fans can’t be completely cut.

"I think a naive idea of many artists in public relations is to cut with fans when something goes wrong: black powder or stalking fan, etc. Anyway, he is not my fan. I don’t think it’s helpful to cut such a fan, or in other words, it’s a reaction. Because the high traffic of traffic idols in a short period of time is due to the rapid accumulation of fans, which is made by fans. " At this time, doing fan cutting will undoubtedly feel pale to outsiders.

Apologize, fake, declare, publicize … Did the studio lose its personality under the action?

Before Xiao Zhan himself began to respond in the second half, Sean Xiao Studio undertook most of the official actions of this public relations.

After the "227 Incident" broke out, the first statement was issued on the fourth day, and before that, on February 27th and 28th, the "debate" between Sean Xiao fans and fans in the same circle had reached a climax. To some extent, Sean Xiao and his studio had already lost the right to guide public opinion before the first statement.

▲ Sean Xiao Studio responded on March 1.

At the same time, "occupying social resources", "deeply regretting and apologizing", "rational idolize" and "working together and supporting things that bring positive energy to society" are almost the core contents of the whole statement. Followed by more than five rumors and rights protection statements from time to time.

"What the hell is that voice and that copy!" A fan expressed anger. The wording of the statement and the tone of the text are the points that the interviewed fans and people in the public relations industry "spit".

Non-Sean Xiao tone, and the official and conventional wording, which is somewhat pale to all parties. "Because idolize is a very emotional and emotional thing, it is a gathering of irrational behaviors. And most traffic stars are established by personalization. But the studio is very cold, without any so-called personalized characteristics, and everyone is used to stop guns at first glance. At this time, you use the way of the studio to try to calm things down. In fact, it is adding fuel to the fire, and everyone will think that you are not sincere. "

Out of the frying pan into the fire. Originally, with the new song and Sean Xiao’s two apologies, the incident has eased, but on April 27th, some bloggers who boycotted Sean Xiao in Weibo were bombed, which triggered a new round of public opinion conquests.

The public relations practitioners interviewed told Entertainment Watch (ID: yiyuguancha) that a very important core of public relations is build, such as establishing contacts, establishing relationships, choosing channels that can really improve influence and thickness, etc., rather than destroy.

To some extent, the team used a variety of common methods of public relations, but the effect was not satisfactory. The douban score and word-of-mouth of the work are affected; Endorsed products were boycotted, and even a Weibo topic # Don’t Buy Sean Xiao Endorsed Products # was specially launched. As of May 9, the reading volume was 44.285 million and the discussion was 120,000. Inappropriate remarks in the amateur period have also been dug up.

At the same time, it has never faded out of the public eye. According to Yunhe’s data, from February 26th to May 9th, there were 14 hot searches containing only the keyword "Sean Xiao".

A series of operations and frequent hot searches have made passers-by feel the urgency of the team. One of the consequences of this is that it is easy to arouse the resentment of "outsiders". On Weibo, there are some netizens who are tired of the hot search on Xiao Zhan’s frequency, and there are also speculations about the "throwing money at things" behind it. No matter what, it is Sean Xiao’s image that is self-defeating and Sean Xiao’s reputation is consumed.

Even many fans are uneasy about Sean Xiao’s frequent hot search. "I didn’t dare to brush Weibo at that time," said one fan. For her, it is better for Sean Xiao to keep a low profile, with less attention and topic, than to stay in the forefront and prolong the duration of the event.

So far, the storm may purify the composition of fans, and may also increase the stickiness and loyalty of Sean Xiao’s fans. In fact, some data are still proving the strength of fans. As of May 9, QQ music "Light Spot" has sold more than 29 million copies; Xiao Zhanchao also ranked first in the list of celebrity chaohua in Weibo from May 4th to May 10th.

Whether the storm will continue is unknown, but relevant practitioners said that one of the tasks that Sean Xiao and his team should do now is to stop the loss in time in terms of commercial value. In the long run, we can also keep interacting and communicating with positive and active fans, guide and cooperate with fans to do some positive activities, and look for the next stage of labels.

Original title: "In 72 days, Xiao Zhan’s team contributed a failed public relations"

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　　Cctv news(Focus Interview): On the evening of March 13th, the closing ceremony of Beijing 2022 Winter Paralympics was held in the National Stadium "Bird’s Nest", so far, the Beijing Winter Olympics and Winter Paralympics were successfully concluded. In the past more than a month, athletes from all over the world have gathered here, bravely fighting, breaking through the limits and surpassing themselves, sending warmth, unity and confidence to the world with sincerity and smile, and marking a brand-new history for the Winter Olympics and Paralympic Winter Games. Two Olympics, equally wonderful. Take dreams as horses, and we will look forward to the future together. Just like the phonograph at the closing ceremony of the Winter Paralympics, it retains the glittering moments on the field and inspiring stories outside the field.

　　In the song, the phonograph of time keeps playing back the wonderful moments of the Beijing Winter Paralympic Games, and these memories bloom in everyone’s heart like fireworks that illuminate the night sky in Beijing.

　　On March 12th, in the final of wheelchair curling in the Winter Paralympic Games, China’s wheelchair curling team defeated Sweden 8-3 and successfully defended the gold medal. This gold medal is of special significance to the China team. Four years ago, China’s wheelchair curling team won the first gold medal in the history of China’s participation in the Winter Paralympics in Pyeongchang, achieving a breakthrough of zero gold medal, which was also China’s only medal at the Pyeongchang Winter Paralympics.

　　In this Paralympic Winter Games, the China delegation won 18 gold medals, 20 silver medals and 23 bronze medals, with a total of 61 medals, ranking first in the gold medal list and medal list. From one medal of Pyeongchang Paralympic Winter Games to 61 today, China Paralympic Winter Games has achieved a leap-forward development while making a comprehensive breakthrough.

　　Except for two ice events, curling and ice hockey were both on the podium, and the China delegation was also in full bloom in the snow event, with gold medals in all four major events. It is worth mentioning that the average age of the China delegation is 25 years old. Of the 96 athletes, 85 participated in the Winter Paralympics for the first time, and many won medals for the first time.

　　Zhang Haidi, head of the China Sports Delegation for the Beijing Paralympic Winter Games, said: "They are not afraid of hardship, fatigue and cold. Some athletes have never been exposed to ice and snow in the past, but in a short time they have become warriors who dare to fight for the Winter Paralympic Games. I am proud of all the athletes of the China Paralympic delegation. "

　　This competition is the sixth time that China has participated in the Winter Paralympics. In Salt Lake City in 2002, when the China delegation participated in the Winter Paralympics for the first time, only four people were sent to participate in two major events and eight minor events. Four years ago, in Pyeongchang, China only had 26 participants, who participated in 30 events in 5 major events. In the Beijing Paralympic Winter Games, the China delegation sent a total of 96 athletes to participate in 73 events in all 6 major events, but only 5 events did not participate. The geometric growth of the number of participants and events reflects the great efforts made by China in promoting the development of ice and snow sports for the disabled in recent years.

　　In 2015, China successfully applied for the Winter Olympics and Paralympic Games. Since the second year, the China Disabled Persons’ Federation has held ice and snow sports seasons for the disabled in different provinces every year. The number of participating provinces, autonomous regions and municipalities has increased from 14 at the beginning to 31 now, and the number of direct participants has increased from 10,000 at the beginning to more than 300,000, which has laid a good mass foundation for the majority of disabled people in China to participate in ice and snow sports. In addition, on the professional level, relying on the progress of science and technology and comprehensive strength, the national team actively introduced international advanced training methods and coaching teams, so that China’s ice and snow sports for the disabled can develop rapidly in a short time.

　　At this Paralympic Winter Games, 20-year-old Zhang Mengqiu is one of the most concerned athletes. She won medals in all five events. With two gold medals and three silver medals, Zhang Mengqiu was also called "the big winner of medals" by the media. Zhang Mengqiu, who suffered from motor dysfunction due to cerebral palsy in children, was selected by Hebei Disabled Persons’ Federation in 2016. At that time, she had never even heard of alpine skiing.

　　The road to pursuing her dream is extremely difficult, but the girl is full of optimism. In this Winter Paralympic Games, at the five awards ceremonies she attended, she used five different hairstyles to show the love for life and the spirit of self-improvement and brave dream pursuit of disabled athletes in China in the new era.

　　Although competitive sports achievements are important, for disabled athletes, the moment they stand on the field is already a victory.

　　Zhang Haiyuan, 44, is the oldest athlete of the China delegation at the Beijing Winter Paralympics and a champion of the Summer Paralympics. Eighteen years ago, at the 2004 Paralympic Games in Athens, 27-year-old Zhang Haiyuan won the F42 title of women’s long jump with a score of 3.67 meters and broke the world record.

　　In 2016, Zhang Haiyuan switched to alpine skiing. In this Winter Paralympics, she won the sixth place in the alpine skiing women’s slalom sitting competition. In the women’s rotary sitting competition, she fell down after starting and finally failed to finish the competition. Although he didn’t realize his wish to be on the podium in the Paralympic Games, Zhang Haiyuan has written his own legend.

　　Zhang Haiyuan said: "I think everyone’s goal is endless. We should be brave enough to surpass ourselves, break the rules, face everything you have to face and look forward bravely. I think this is what I pursue."

　　Face it bravely and surpass yourself. For China, which has 85 million disabled people, it is more important than the results of the competition to promote the overall development of ice and snow sports for the disabled and let more disabled people see that they can fight as well as healthy people.

　　Beijing Paralympic Winter Games, not only have many stories about the tenacious struggle of disabled athletes, but also show respect and care for disabled people everywhere.

　　After the closing of the Beijing Winter Olympics on February 20th, it took only a few days for each competition venue to complete the conversion of barrier-free facilities, from adding anti-skid facilities inside and outside the venue to eliminating slight height difference, to installing barrier-free seats and handrails, from barrier-free facilities in athletes’ residences, to the placement of tables and chairs and Braille menus in athletes’ restaurants, every detail reflected the thoughtfulness of the organizing committee and was well received by delegations from all countries.

　　Thoughtful detail design embodies the concept of "barrier-free" The Winter Paralympics gives disabled people a stage to show themselves in front of the world, and also gives the world more opportunities to understand and listen to the difficulties of disabled people, and urges the whole society to give them more attention and care.

　　After the successful bid to host the Winter Olympics in 2015, Beijing rectified more than 300,000 points and added barrier-free facilities in many public places, so that people with disabilities can enjoy more convenient daily life. The Winter Paralympics, like a seed, will surely pass on the care for the disabled.

　　Ilana Rodriguez, a barrier-free expert of the International Paralympic Committee, said: "I also believe that these legacies left by the Beijing Winter Paralympics will enable more disabled people to better integrate into society and bring positive effects to the whole society."

　　In addition to the accessibility of hardware facilities, the Beijing Winter Paralympics also attaches importance to the "accessibility" of ideas and communication, which is reflected in a series of meticulous volunteer services inside and outside the stadium. There are more than 9,000 volunteers for the Beijing Paralympic Winter Games. They not only provide services to delegations from all countries, but also firmly uphold the concept of equality and respect in their services. Volunteers use their subtle actions to convey goodwill and show the hospitality of China people.

　　Because of epidemic prevention requirements, volunteers can’t go home in a closed loop for several months, but they always try their best to bring home-like warmth to athletes from all over the world. A few days ago, Hecko, an athlete of the Czech Paralympic Ice Hockey Team, celebrated his 27th birthday on the court. Just after he stepped off the court, the volunteers gave him a big surprise.

　　Vaclav Hecko said: "I am very excited to receive such courtesy for the first time in my life, and I will remember it for the rest of my life. Thank you, I am very happy. I am very happy to come to China. The people and volunteers here are very friendly. Thank you China. "

　　Intimate care is reflected in every detail. Potato chips should be original and drinks should be sugar-free … … In the Winter Olympic Village and on the walls of the athletes’ dining rooms in various venues, the preferences of each team are clearly recorded on the notes. Such warmth has left delegations and media reporters with the best memories of China.

　　For young volunteers, this special experience will also become a tough force on their life path, which will make them grow up more bravely.

　　Zhang Honglin, a volunteer of the Beijing Winter Paralympic Games, said: "Athletes are not overwhelmed by the impact of physical disability on their lives. They still work very hard and do a lot of things that we can’t do. Some athletes fall over and stand up again and again, then fall over and stand up again. The spirit of not giving up and working hard has brought me great spiritual strength, which is also the biggest gain in our entire volunteer service. "

　　Whether it is a healthy person or a disabled person, when people are struggling for their dreams, they can shine the brightest light; Whether athletes or volunteers, when people get together for good wishes, they will feel each other’s most sincere goodwill. "Together to the future" is not just a slogan. In this future, you and I will be wonderful, and mutual warmth will last forever.

　　　　　　 CCTV News:Recently, a video of "female car owner sitting on the roof crying" was circulated on the Internet. With the increasing popularity of the Internet, the quality dispute of automobile products behind the video entered the public’s field of vision, which aroused widespread public concern. So what is the ins and outs of this incident, and what legal issues are involved? Yesterday, the female car owner accepted an interview with the rule of law online column, detailing the course of this incident.

　　　　　　 At the beginning of 2019, facing the upcoming 30th birthday, Wang Qian, who lives in Xi ‘an, decided to buy himself a car as a birthday present. After many comparisons, Wang Qian finally ordered a Mercedes-Benz CLS300 car in Xi ‘an Lizhixing 4S store.

　　　　　　 Mercedes-Benz owner Wang Qian (pseudonym): "I paid a deposit around February 25th, and paid the deposit on the same day. He has a contract for buying a car, which is equivalent to signing it. Then he will help me with some loan things, and then he will inform me when the loan is completed. "

　　　　　　 More than twenty days later, Wang Qian received a notice from the 4s shop. However, just after she paid the down payment, insurance and other expenses, she was told that she needed to pay another fee separately.

　　　　　　 Wang Qian (pseudonym): "Then he finally said that you have run a Mercedes-Benz finance, so our relevant personnel should communicate with you. Then communicate, that is to say, to make sure whether you handled it yourself. Finally, he told me that you have a fee to pay here. At that time, I also felt that I was paying money that day. Anyway, I made psychological expectations. Then I said that I would swipe my card. He said that you can’t swipe your card with this money. WeChat is still Alipay. I questioned, I said, why can’t I swipe my card? Then when the question is over, the person is gone. " After waiting for more than twenty minutes, Wang Qian still hasn’t seen the former staff member.

　　　　　　 Wang Qian (pseudonym): "I’m anxious, because at that time, I basically did everything I should do. This is the last sum of money, so I’ll call the sales, and then when I sell it, I’ll say, Sister, then don’t embarrass me. Give me a QR code and say you scan it, and I’ll say it’s more than 15 thousand. When I say my mobile phone is limited, I’ll give it to him twice, more than 10 thousand and five times."

　　　　　　 Although after many twists and turns, Wang Qian finally paid all the fees required by the dealer, but on this day, Wang Qian still failed to drive the car away.

　　　　　　 Wang Qian (pseudonym): "After giving this money on March 22nd, he asked us to talk about something, and then let us go first, saying that he showed us a car, and then he said that this car was yours, but it was a little dirty. He said that this car was covered with gray because of transportation or something, so it was necessary to wash it, give me a maintenance and make me a PDI."

　　　　　　 Contact the 4S shop if you find any problems after picking up the car.

　　　　　　 According to Wang Qian’s recollection, the salesperson at that time asked her to choose the license plate number in advance, so that the next car pick-up and licensing could be completed on the same day. In this way, five days later, on March 27, Wang Qian finally waited for the day of picking up the car and licensing.

　　　　　　 Wang Qian (a pseudonym): "When I picked up the car, I repeatedly said that before I drove away, I said it was okay, and everything helped me do well. Elder sister, don’t worry, you know what cushions you are looking at, right? It was quite pleasant at the time. "

　　　　　　 In the afternoon, Wang Qian drove away from the store, ready to go to the vehicle management office to license the car. Because there was not much gasoline left in the car, under the reminder of the sales staff, Wang Qian first went to the gas station opposite the 4S shop to refuel the car. What Wang Qian didn’t expect, however, was that just after driving to the entrance of the 4S shop, a yellow light on the dashboard turned on.

　　　　　　 Wang Qian (pseudonym): "Just go out. After going out, the yellow light flashed at the door. Then we will go to refuel, and then start it after refueling. It has this again. As far as its yellow prompt tone is concerned, please add one liter of engine oil when refueling next time. " Wang Qian was puzzled by such a message on the bus, and then she dialed the telephone of the salesperson.

　　　　　　 Wang Qian (pseudonym): "Then I called the sales person. At that time, he was probably busy. He still had a car that the owner was handing over. Maybe he was busy all the time. Then when I was busy, I simply said, it’s nothing. It’s a small matter. You drive the car back and I’ll help you add money."

　　　　　　 Listening to the relaxed tone of the salesperson on the other end of the phone, a stone hanging in Wang Qian’s heart fell to the ground. Since it was not a big problem, she drove the car to the vehicle management office as planned, and let the staff of the 4S shop complete the formalities for her car registration.

　　　　　　 Wang Qian (pseudonym): "When the car was handed over to me again, he went through all the formalities, about three o’clock (afternoon). Then I started calling my American friends and family one by one to show off. Park the car there and take a picture or something. When I was ready to go on the road after showing off, its light came on again. This light is very strange, that is, it will light up every time you start it. "

　　　　　　 Wang Qian’s doubts rose again when the engine fault light was lit again, so she took pictures of the fault light with her mobile phone and sent it to the staff in the 4S shop. Soon, she received a call from a salesperson.

　　　　　　 Wang Qian (pseudonym): "The salesman called us, which means to explain that the car is an imported car. In the process of transportation, its engine oil may evaporate, but your car is an imported car, and I can’t add oil to you casually. Then you have to drive it back. When do you have time, I will make an appointment for you."

　　　　　　 So, according to the agreement, Wang Qian drove to Xi ‘an Lizhixing 4S store on the morning of March 28th to solve the problem of oil alarm. "Arrived at ten o’clock, and when they got to the door, they took my car keys and car away. I haven’t touched that car since. "

　　　　　　 Repeated communication 4S shop solutions change again and again

　　　　　　 At that time, Wang Qian didn’t expect that she would never drive the car that she bought for herself as a birthday present. What’s more, this car brought endless troubles to herself. According to the explanation given to her by the staff of Lizhixing 4S store, her car can return to normal as long as it is replenished with oil. However, after waiting for more than two hours in the 4S shop, her car hasn’t come out yet.

　　　　　　 Wang Qian (pseudonym): "After 12 o’clock, I said that the oil hadn’t been filled yet, so I urged him to call him and let him come over. After he came over, he explained to me that my sister was like this. It was no problem to fill the oil for you, but now your system needs to be upgraded." He said why? He said, look at your new car. It seems that the new car just wants Germany to help you do some system upgrade. He said that if you don’t do this, you go back first, and I’ll fix it for you and send it to your home. "

　　　　　　 Because there was work in the afternoon, there was no way, so Wang Qian had to leave the 4S shop. At three o’clock in the afternoon, Wang Qian didn’t wait for her new car, but she received a phone call from the staff of the 4S shop asking to meet her.

　　　　　　 Wang Qian (not his real name): "Then they brought in two salesmen, one after-sales vice president, and then a technology. After coming, the after-sales vice president probably told me that my engine was leaking oil, and then asked me to authorize them to take my engine apart for testing and find the leak. I thought it was a bolt from the blue, right? I said how the engine leaked oil, didn’t I say it was just a system upgrade? Didn’t you say that you just need to add oil? "

　　　　　　 Subsequently, Wang Qian and the staff returned to the 4S store together. Here, she got a test report about her new car.

　　　　　　 Wang Qian (pseudonym): "Three items are abnormal, and then the main content written below is that the engine leaked oil on March 27th. Then with this test report, they said to give them some time to solve it. That is to say, give them three days and give us an answer on April 1. "

　　　　　　 In desperation, Wang Qian had to agree. On April 1st, Wang Qian didn’t receive any news from the 4S store, so he called on his own initiative to ask about the situation.

　　　　　　 Wang Qian (pseudonym): "If you talk about the refund later, you will hardly do it because it is too much trouble, right?" He said to change trains. Then I asked him a question, and I said, let’s just say that my car has been licensed and paid taxes. How can this process go? He said they would do it all, so believe him. I will pick up the car after 3 days, that is April 4. "

　　　　　　 Before the arrival of April 4th, Wang Qian received a call from the 4S store again. This time, the plan put forward by the other party has changed again.

　　　　　　 Wang Qian (pseudonym): "He is like this. According to their discussion with the factory, it is impossible to return it. He said, well, can we negotiate a plan? I’ll give you a replacement engine as compensation, and treat your car as a second-hand car, or it will depreciate because of the replacement engine, so I’ll make it up for you. Then I calculated an account, about 150,000 to 200,000. I said when I could pick up the car, and I probably said there were still a few days to change this. He said April 8. "

　　　　　　 In this way, the date of picking up the car was dragged to April 8. In desperation, Wang Qian, who only wanted to get the car as soon as possible, had to compromise again. However, on April 8, the other party changed its mind again.

　　　　　　 Wang Qian (pseudonym): "On April 8th, when I called him again, my attitude changed. He told me that according to the national three guarantees, you can only change the engine. If you change the car, you have to change the engine twice before you can change the car. Then I said, but didn’t we have a good talk the other day? He said I didn’t. He said you might have misheard me. Maybe the salesman told you. I said it was you, but he said it was impossible, so he immediately turned back. At that time, my feelings were really deceived by people. "

　　　　　　 According to Wang Qian’s recollection, not only was the result unacceptable to him, but the other side’s attitude was also very tough. "That is to say, the national three guarantees are laws and regulations. If you don’t understand, you can check it. You can also call 12315 or consult a lawyer. The answer is particularly hard."

　　　　　　 There is no result in defending rights. Go to the 4S shop again to discuss.

　　　　　　 Until then, Wang Qian suddenly realized that during the more than ten days from March 27th to April 8th, he gave in step by step, but the result was that he deviated from his original demands more and more. Wang Qian decided to ask for help from Mercedes-Benz after-sales and consumer associations.

　　　　　　 Wang Qian (pseudonym): "Then on April 9th, I started calling 400 again, just like on April 8th, calling 400, complaining to 12315, and making various calls again, but it was still fruitless." In desperation, Wang Qian decided to go to the 4S store again to ask for a statement. This process was photographed by other people in the store at that time, and there was the video that was widely spread on the Internet.

　　　　　　 Wang Qian (a pseudonym): "My emotions were complicated. The rational voice and the perceptual voice were all kinds of voices, which were intertwined. Maybe I was impulsive. I ran to the 4S shop without saying anything. Because I was noisy there, many people gathered. "

　　　　　　 With the increasing popularity of video on the Internet, relevant departments began to intervene in the investigation.

　　　　　　 Wang Qian (pseudonym): "On April 12th, the director of the industrial and commercial office called me and said that they had sealed my car, and then he hoped that I would cooperate with the investigation. He hoped that I would go to the industrial and commercial office to collect my evidence, including the contract, including providing my identity certificate. They had to make an understanding and record, so the morning of April 13th passed."

　　　　　　 On April 13th, Wang Qian submitted information to the joint investigation team at the West Electronic Mall Industrial and Commercial Office of the High-tech Branch of Xi ‘an Municipal Market Supervision Bureau. She put forward eight demands, including investigating the history of the vehicle, testing the vehicle, demanding a public apology from Mercedes-Benz, and giving mental compensation. During this period, Wang Qian also communicated with the person in charge of the profit star Mercedes-Benz 4S store.

　　　　　　 Wang Qian (pseudonym): "She suggested that you should change the engine according to the national three guarantees. But out of our personal sympathy and affection for you, we are willing to change your car or refund it. In this passage, I think she is evasive, and I think we are consumers. Formal and reasonable rights protection, all I want is a statement. It is unfair to you and me that you are forced by public opinion to return this car or refund it. If you haven’t done anything wrong, why do you refund me this money? "

　　　　　　 Wang Qian said that although her initial appeal was to return the car, at this stage, she could not accept the refund promise made by the Mercedes-Benz 4S store of Lizhixing. And this is precisely to avoid the result of this incident moving towards "distribution according to noise".

　　　　　　 Wang Qian (a pseudonym): "We originally wanted to tell others how to buy a car or protect our rights formally, or whether we can avoid you from falling into some traps in the future, right? Or some deception, if I become that there is nothing wrong with your Mercedes-Benz, under the pressure of public opinion, after returning this car to me, will others follow my example? Said that when it comes to this matter, don’t worry about who is right or wrong, let’s go and make trouble with him. There will be after the fight. Then I slapped my ass and my business was solved. There’s no point. I don’t want girls to solve problems like me next time. "

　　　　　　 As for the cyber violence and privacy violations that accompany the internet craze, Wang Qian said that she hoped that everyone’s attention should be focused on the incident itself, rather than digging deep into her personally.

　　　　　　 At present, the market supervision department of Xi ‘an said that it has filed an investigation on "Lizhixing" and will further investigate and verify relevant evidence. In view of the problem that Wang Qian was charged with "financial service fees", China Banking and Insurance Regulatory Commission of China has asked Beijing Banking Insurance Regulatory Bureau to investigate whether Mercedes-Benz Auto Finance Co., Ltd. has illegally charged financial service fees through dealers.

　　　　　　 Interpretation of legal provisions by experts aiming at key issues

　　　　　　 How is the law specifically stipulated for this situation encountered by female car owners? In this regard, we also interviewed relevant legal experts.

　　　　　　 Focus 1: Can I ask for a car return?

　　　　　　 Chen Yinjiang, Deputy Secretary-General of china law society Consumer Protection Law Research Association, said: "Actually, after you buy it, according to the Consumer Law, as long as you have problems within seven days, and you ask for a refund within seven days, you have this right, consumer. Then if you exceed seven days, it depends on whether you have an agreement to supplement the contract. For example, it is stipulated by both parties that there is a special agreement on returning the car in the contract, so you should implement it according to the agreement. If you don’t have an agreement, it will be implemented in accordance with the provisions of the return, replacement and repair stipulated in the Three Guarantees Law. "

　　　　　　 Experts explained that in this case, because the female car owner put forward the demand of returning the car within seven days, according to Article 24 of the Consumer Protection Law, if the goods or services provided by the operators do not meet the quality requirements, the consumers can return the goods according to the state regulations and the agreement of the parties, or ask the operators to fulfill the obligations of replacement and repair. If there is no state regulation and agreement with the parties concerned, consumers can return the goods within seven days from the date of receipt.

　　　　　　 Focus 2: Is the financial service fee reasonable?

　　　　　　 Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law: "I think it has a certain gray nature, because it first defrauded consumers; Second, whether it violates the national financial policy; Third, where does this source of funds come from? Does it involve the issue of fair competition? Is this commission a commercial bribe? What is this? "

　　　　　　 Focus 3: Can you claim triple compensation?

　　　　　　 Chen Yinjiang, Deputy Secretary-General of china law society Consumer Protection Law Research Association, said: "If he sold the vehicle to consumers without being tested, then his situation is suspected of fraud, which is one aspect. There is another one. If he detected a quality problem in this vehicle before, and he didn’t tell the consumer, he concealed the real situation of this vehicle, and he was also suspected of fraud. "

　　　　　　 Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law, said: "Then if this case is identified as fraud in the court or in the procuratorial department or in the government supervision department, I think consumers can completely claim a refund of one and three in accordance with the provisions of the Consumer Protection Law."

　　　　　　 Protecting rights depends on crying? What are the normal channels for safeguarding rights?

　　　　　　 Then, if an ordinary consumer encounters such problems as female car owners, what are the channels for normal rights protection? Why do female car owners have to cry to get attention, and what kind of problems does this reflect? How should government management departments solve these problems?

　　　　　　 According to legal experts, there are five ways to solve the problem of female car owners, namely, negotiating with dealers, asking for help from consumer associations, reporting to market supervision departments, applying for arbitration to arbitration organs, and bringing a lawsuit to the court. At the same time, for durable goods such as automobiles, the burden of proof lies with the merchant.

　　　　　　 Chen Yinjiang, Deputy Secretary-General of china law society Consumer Protection Law Research Association: "In the newly revised Consumer Law in 2014, it is clearly stipulated that if a durable commodity like a car appears defective within six months and there is a dispute between the two parties, the burden of proof should be borne by the merchant."

　　　　　　 However, with so many ways, why did things evolve to this point?

　　　　　　 Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law: "If the Consumers Association or the industrial and commercial administration department intervened as soon as possible, things might not develop to this day. It may be that the channels are not smooth, or it may be that she misled her by listening to other words from the 4S shop."

　　　　　　 Legal experts believe that the difficulty of defending the rights of female car owners reflects the main problems in two responsibility, one is the car dealer and the other is the government management department. Among them, compared with car dealers, consumers have certain judicial weakness, and the parties may have to give up their rights protection because of economic costs, time costs, evidence collection costs and other issues. Legal experts believe that punitive damages should be increased to really make offenders feel pain.

　　　　　　 Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law, said: "Now our country’s product quality law has been revised this year, and the direction of revision now, an important direction is to make a punitive compensation. Once punitive damages come out, all these enterprises will not dare to do so after that because the illegal cost is too high. "

　　　　　　 Legal experts believe that this case also reflects some problems in the government management department. For the way to protect rights, legal experts suggest whether the government department can have a batch process so that ordinary people can protect their rights more smoothly, instead of letting the people look around.

　　　　　　 Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law, said: "Should there be a batch process for daily consumers to encounter such problems? The people don’t know what they are mainly in charge of, but there are regulations inside. Even if this matter of this department is not under the control of our department, it will be transferred by itself. Therefore, people should complain once, and batch processing can always be solved later. With such a strong backing and such a huge punishment, I think such things will be less and less in the future. "

In the award for creative works of all beings, which work is Silly Zhangzi? A：2 B：3 C：4 D：5。 This is the question of catching a demon mobile game in 2019. On May 23, WeChat asked a question every day. If you answer the question correctly, you will be eligible for the lucky egg twister.

Let’s catch the demon together in 2019. On May 23, WeChat asked a question every day

In the award for creative works of all beings, which work is Silly Zhangzi? A: 2b: 3c: 4d: 5 Click here to find the answer.

Answer format: yy+ option; If the answer is option A, please reply yyA below.

Let’s catch the demon together in 2019. May 23, WeChat answers one question a day.

yyD

One question a day lucky egg twister rule description

1. Pay attention to catch the demon WeChat WeChat official account and bind the game account before you can participate in the sign-in (WeChat users only).

2. Each account can only get one lucky draw after participating in [One Question a Day] and answering correctly.

3. 【 One question per day 】 The reward is directly distributed to the game account and collected by the customs clearance mailbox.

The final interpretation of this activity belongs to Tencent.

(Editor: Yang Jie)

Recently, Geely’s Galaxy brand has once again exerted its strength, and the new model Starship 7 EM-i has been heavily listed. Galaxy Starship 7EM-i was built based on the new GEA architecture, and it was the first to build a new generation of Raytheon EM super hybrid technology. With the iteration of the architecture and the improvement of product strength, it was immediately popular in the market. From the dealer’s point of view, the popularity of Starship 7 EM-i is comparable to that of E5 in the same period of listing, and both products and pricing exceed expectations. Geely Galaxy brand is expected to continue to create new explosions.

Since the beginning of this year, Geely automobile sales have performed well. In terms of exports, Geely has successfully grasped the export dividend by virtue of its factory layout in Southeast Asia, Europe, North America and other places. The cumulative export volume from January to September this year increased by 61.9% year-on-year. In the domestic market, the sales of Yinhe E5, Krypton 7X and Geely Xingyuan have further consolidated Geely’s position in the domestic market. As the first profitable model of Galaxy brand, the success of Yinhe E5 not only proves that Geely has obviously improved in market demand control and platform cost reduction, but also laid a solid foundation for the launch of subsequent models.

In terms of technical architecture, the launch of the new GEA architecture enables Geely to meet the needs of pure electricity, hybrid and other power forms, and at the same time, it has a high degree of modularity and reduced development costs, further improving the cost performance of products. The upgrade of Raytheon hybrid system has enabled Geely to lead the industry in key parameters such as thermal efficiency, battery life, power loss and fuel consumption per 100 kilometers, bringing consumers a better driving experience. Thanks to the overall upgrade of the Galaxy brand in terms of architecture, power system and models, the fundamentals of Geely Automobile are expected to continue to exceed expectations in 2025.

With the launch of many new hybrid cars such as Starship 7 EM-i and modified L6&L7 under the Galaxy brand, the market share of Geely Automobile is expected to further increase. Especially in the price range of 100,000-200,000 yuan, Geely’s hybrid products have a longer wheelbase and more space, and their pricing is lower than that of joint-venture oil vehicles, which will effectively seize market share.

According to Zhongtai Securities’s in-depth research, Geely Automobile is welcoming a new round of strong product cycle. With the continuous deepening of internal resource integration, its performance is expected to continue to grow, and it will continue to be given a "buy" rating. # Galaxy Starship 7 EM-i’s explosive potential highlights # # Galaxy Starship 7 EM-i’s delivery exceeded 6,500 units in 7 days #

　　At Stonecutters Island Barracks, the Honor Guard of the Hong Kong Garrison walks past the audience during the "Barracks Open Day" (photo taken on July 1, 2016). Twenty years ago, with the rising of the five-star red flag, the Chinese People’s Liberation Army opened a new chapter of garrisoning troops under the "one country, two systems" condition. Over the past 20 years, the Hong Kong Garrison has made positive contributions to the long-term prosperity and stability of Hong Kong with a good image of might and civilization, and has delivered excellent answers. Posted by Xinhua News Agency (Photo by Zhou Hanqing)

　　Xinhua News Agency, Hong Kong, June 20, title: Hong Kong Defenders Red Flag – Documentary of the 20th anniversary of the Chinese People’s Liberation Army’s entry into Hong Kong

　　Wang Hongshan, Wang Yushan, Zhou Hanqing

　　On June 13, 2017, a major news spread all over the country –

　　The top leader of the Central Military Commission recently signed an order to award the honorary title of "Hong Kong Garrison Model Special Operations Company" to a special operations company of a brigade stationed in Hong Kong.

　　20 years of wind and rain have forged loyalty, and 20 years of military flags shine across Xiangjiang. First Company is just a microcosm of the faithful performance of the mission of the Chinese People’s Liberation Army Garrison in Hong Kong.

　　Twenty years ago, with the rising of the five-star red flag, the Chinese People’s Liberation Army opened a new chapter of garrisoning troops under the "one country, two systems" condition.

　　Over the past 20 years, the Hong Kong Garrison has made positive contributions to Hong Kong’s long-term prosperity and stability with a strong and civilized image, and has delivered excellent results.

　　20 years, the original intention remains unchanged

　　Beautiful Victoria Harbour, rippling blue waves, ebb and flow.

　　"Capitalism outside the wall, socialism within the wall" is the most vivid portrayal of the Hong Kong garrison.

　　Since 2012, the party committee of the garrison has carefully prepared 24 party classes around the theme of cultivating a new generation of "four have" soldiers stationed in Hong Kong, with the theme of "forging the soul of a strong army", one class per month and one cycle every two years.

　　A hall full of knowledge, outstanding interest of the party class, so that the theory of indoctrination and ideological guidance radiate a strong attraction and appeal, the majority of officers and soldiers have consciously participated in it.

　　In July 2016, Wu Tian, a sergeant at the Central Aircraft Station, led a training session at the Hong Kong Youth Military Summer Camp. During the study discussion, a Hong Kong middle school student asked, "Which do you think is better, socialism or capitalism?" Wu Tian used the data and facts accumulated during the study to talk about the remarkable achievements in the country’s economic construction since the founding of New China, especially since the reform and opening up, and the fruitful achievements in science and technology, education, culture, pension, medical care, etc., which won applause from the students and gave her thumbs up.

　　Creating a culture with the characteristics of the garrison in Hong Kong is a useful experience for the garrison. They have vigorously strengthened the construction of the political environment in the camp, launched the "Strong Army Battle Song" singing competition and the "Soldiers Write Soldiers, Soldiers Exercise Soldiers, Soldiers Sing Soldiers" mass literary and artistic creation, so that officers and soldiers can purify their spiritual homeland and adhere to the moral high ground under the influence of the strong army culture, and evoke responsibility in tracing the past and tracing the source.

　　Chen Hongyu, a college student soldier who enlisted in the army in 2016, was a little confused about the contrast between life inside and outside the wall at first. After watching the "Gao Qing Spirit Battle Flag" educational film "Tashan Battle Flag Flying Forever", Chen Hongyu was quite touched: "Look at the scenes of the bloody battles of the martyrs, think about the arduous struggles of my predecessors, living in a peaceful era, I have no reason to retreat, no matter what, I can’t be a’deserter ‘!"

　　How to straighten the question marks in the minds of officers and soldiers?

　　Yue Shixin, political commissar of the Hong Kong garrison, said: "In the special environment of’one country, two systems’, in the face of the confrontation between the two social systems and the impact of multiple ideological cultures, from the day we entered Hong Kong, the party committee of the Hong Kong garrison has regarded casting the soul of the army and purifying the soul as the first task and eternal task of the garrison’s military management and army building."

　　20 years on a mission

　　Defense under the "one country, two systems" formula has an unusual mission.

　　The party committee of the garrison closely revolves around the "center" of military training, takes the initiative to "want to win, seek to win, and practice to win" as the fundamental content of performing its duties, insists on establishing a clear orientation of fighting as a soldier from the "beginning of the army", distinguishes between recruits, grassroots backbones, detachment officers, and staff officers, and organizes activities of "hanging gold medals and being a pacesetter" throughout the year.

　　In February 2017, at the scene of the basic course "Hang the gold medal and be a pacesetter" for recruits, Private Wu Mingqiang simultaneously won three gold medals in shooting, grenade throwing, and 3,000-meter running. Previously, in order to achieve good results in training basics, he borrowed sandbags to strap to his body to carry weight, and trained repeatedly until his elbows were worn out, throwing grenades over and over again.

　　According to statistics, in recent years, the average pass rate of recruits in the Hong Kong garrison has exceeded 98%, and the average excellent rate has exceeded 85%.

　　Over the past 20 years, the garrison has given full play to the joint advantages of the three militaries and given prominence to joint real-force exercises.

　　The "Xiangjiang Defender-2016" joint real-force exercise held last year highlighted the joint system and elite combat. The Red Army not only had to complete the competition for important hills, but also had to deal with "enemy situation" threats from air, sea and other directions. The Blue Army’s defense expanded from a front-line to a multi-point one, with a wider defense surface, more directions, and more difficult control and defense.

　　At Stonecutters Island Naval Base, in the face of long-range fire from the sea, the ships sailed towards the target sea area, the armed helicopters circled in the air like a shadow, and the fully armed special forces combined their tasks from the air and water to approach the front line of the battle…

　　Nowadays, when entering the camps of the Hong Kong garrison, joint exercises and joint training have become the norm.

　　"In order for the garrison to become an important force in maintaining Hong Kong’s prosperity and stability, the key is to adhere to the only fundamental standard of combat effectiveness. With normalized combat readiness as the traction, actual combat training as the breakthrough point, and informatization transformation as the promotion, improve the hard power of the army, and forge elite divisions that can win battles," said Tan Benhong, commander of the Hong Kong garrison.

　　20 years, the rules are not loose

　　When the reporter interviewed a teaching group of the Hong Kong garrison, a garrison law knowledge competition was being held in the boot camp.

　　For soldiers who are about to rotate into Hong Kong, they must take the Basic Law, Garrison Law, and Hong Kong laws and regulations exams before setting foot on Hong Kong land. Only with excellent results in the assessment can they obtain the qualification certificate for entering Hong Kong.

　　In the highly legalized Hong Kong society, there are nearly 100 laws that directly regulate the behavior of the garrison – aircraft training and ships going to sea must be notified to the Hong Kong Special Administrative Region government, and live ammunition must be published in the Gazette in advance…

　　Over the past 20 years, all the officers and soldiers stationed in Hong Kong have developed a high degree of consciousness of acting according to the law, finding the law in case of trouble, using the law to solve problems, and relying on the law to resolve contradictions.

　　The annual rotation of the army is organized, and the garrison is published in the Gazette of the Special Administrative Region Government in advance according to law, choosing to conduct it in the early morning when the citizens are asleep; when entering and leaving the border, the garrison personnel strictly follow the entry and exit formalities and procedures, and set up security checkpoints inside and outside the port. All customs personnel, vehicles and carrying items are strictly inspected, from generals to soldiers without exception.

　　One day in May this year, Li Yadi, the company commander of a certain brigade, led two soldiers to the shooting range to fly a red flag – starting at 8 am, they were going to organize shooting training, and the training plan was announced to the Hong Kong people as early as a week ago.

　　Instructor Zhou Lei said that every time we organize training, it is stipulated in Hong Kong’s "Defense (Shooting Practice Area) Ordinance" that "red flags must be hung during the day and must be hung one hour before shooting; red lights must be hung at night and must be hung two hours before sunset; shooting training must be reported seven days in advance".

　　Over the past 20 years, the Hong Kong Garrison has organized more than 200,000 vehicles and more than 800,000 people to enter and exit Hong Kong, and more than 50,000 people to go out for tours. They all strictly abide by various rules and regulations.

　　20 years, the feelings remain unchanged

　　Love for the motherland, love for Hong Kong, and love for the garrison has always been the strongest voice of the officers and soldiers stationed in Hong Kong.

　　Over the past 20 years, the officers and soldiers of the garrison have regarded their base as their hometown and Hong Kong compatriots as their relatives, winning widespread praise from all walks of life in Hong Kong.

　　In July 2012, Chen Yufei, the platoon leader of a special combat company in a brigade, was transferred to the Hong Kong Youth Military Summer Camp as a coach. During the 15-kilometer field training course, the wind rose sharply, the rainstorm suddenly fell, and the students were soaked. Middle school student Xiao Xu felt exhausted and weak, and his stride was getting smaller and smaller.

　　"Hold on, I’ll help you!" Chen Yufei took his gear and used his shoulders to lift Xiao Xu forward.

　　When Xiao Xu and the other students arrived at the finish line, Chen Yufei’s feet were covered with blisters. Seeing him walking around, Xiao Xu was moved and cried, "Instructor Chen, thank you! The People’s Liberation Army is so nice!"

　　In August 2016, the garrison organized officers and soldiers to donate blood voluntarily for Hong Kong compatriots, and the number of applicants exceeded twice the number of blood donation quotas. The officers and soldiers competed to go, and no one wanted to be left behind.

　　"The blood of the Chinese nation is connected, and the blood between compatriots is thicker than water. It is our duty to offer love to our compatriots in Hong Kong." Zhou Jun, an instructor at the Central Locomotive Station, said that every time he donates blood, he has to convince officers and soldiers, because the indicators are limited, to donate next time.

　　According to the Hong Kong blood donation staff, in the past 20 years, more than 7,600 people have participated in the Hong Kong Special Administrative Region blood donation activities, and the accumulated blood donation 3.38 million ml.

　　"The blood flowing in my heart is surging with the voice of China."

　　Over the past 20 years, the garrison has also enthusiastically participated in Hong Kong’s social welfare undertakings. Every year, it participates in Hong Kong’s "Tree Planting Day" activities, planting more than 92,000 trees; every year, it organizes activities to comfort the elderly and love the children, giving gifts, performances and blessings to more than 4,300 elderly and young children.

　　Over the past 20 years, the theme cultural evenings such as "My Heart of China", "Chinese Dream" and "Full of Love in Xiangjiang" created by the Hong Kong Garrison have always won the warmest applause; officers and soldiers have participated in various literary and artistic performances in Hong Kong, flag-raising ceremonies, the opening ceremony of the sports meeting and other activities, and have always been widely praised by all walks of life in Hong Kong.

　　In the future, the whole world needs at least two sets of underlying systems. Once trust is lost, it is almost impossible to build it again. The beginning of American high-tech enterprises losing their monopoly advantage on the underlying system platform.

　　"In the future, the whole world needs at least two sets of underlying systems. Once trust is lost, it is almost impossible to build it again. American high-tech enterprises began to lose their monopoly advantage on the underlying system platform. " After watching the Huawei Global Developers Conference, a developer wrote this sentence on social media, and on this day, Huawei officially released the "HarmonyOS System".

　　On the afternoon of August 9th, Yu Chengdong, CEO of Huawei’s consumer business and managing director of Huawei Technologies Co., Ltd., officially unveiled the "final veil" for HarmonyOS in Dongguan. He said that this is the world’s first full-scene distributed OS based on microkernel, and its English name is harmony, which is a future-oriented operating system.

　　According to Yu Chengdong, the micro-kernel HarmonyOS system has been commercialized and will take the lead in using HarmonyOS OS 1.0 in the smart screen products launched this year. In the next three years, in addition to improving related technologies, HarmonyOS OS will be gradually applied to more intelligent devices such as wearable devices, smart screens and car machines.

　　"Every year, the terminal sells 300 million to 400 million terminals, and there are more than 200 million mobile phones. Compared with other manufacturers, we have the advantage of creating ecology." Yu Chengdong told reporters including CBN that the original plan was to release (HarmonyOS) next spring, but now he can only force himself to give full play to his ability. At present, the investment of R&D personnel in HarmonyOS is about 4,000, close to 5,000.

　　Mobile phone sales originally hit the top in the world.

　　Yu Chengdong mentioned in his speech that in the past eight years, the sales volume of Huawei’s consumer business has increased by 68 times, and it has become one of the top three suppliers of intelligent terminals from small and medium-sized manufacturers that can’t rank. Last year, the shipment volume of mobile phones reached 206 million units.

　　In the first half of this year, in the case of US sanctions, in Huawei’s consumer business, mobile phone shipments still maintained a 24% growth, reaching 118 million units, with 60 million units per quarter.

　　Yu Chengdong said that because of the sanctions, there were 10 million fewer units in the second quarter. "If there are no sanctions, I estimate that our shipments will be the highest in the world this year. In the case of sanctions, we still maintain rapid growth. " Yu Chengdong said, "Our market share has exceeded 35% in China, and the global market share has risen to 17.6%."

　　According to Huawei’s semi-annual report on Huawei’s performance in 2019, in the first half of this year, Huawei achieved sales revenue of 401.3 billion RMB, up 23.2% year-on-year and a net profit margin of 8.7%. Among them, the operator’s business income was 146.5 billion yuan, the enterprise business was 31.6 billion yuan, and the consumer business was 220.8 billion yuan. Huawei’s smartphone shipments (including glory) reached 118 million units, a year-on-year increase of 24%.

　　"The original global shipment was expected to be 300 million units, and now it is expected to be about 240 million units. Since June last year, overseas has surpassed the China market (sales volume). " Yu Chengdong told reporters that at present, 70% to 80% of overseas markets have recovered.

　　Maximum loophole

　　"Before May, Huawei’s revenue grew rapidly, ‘ Entity list’, because of the existence of market inertia, it has also achieved growth. However, Huawei still faces great difficulties. We need to invest a lot of manpower and material resources in version switching, supply continuity management, and ensuring delivery to global customers, which may have an impact on our future business performance. At the semi-annual media communication meeting on July 30th, Liang Hua, chairman of Huawei, said that just like that "rotten plane", Huawei still needs to continue to "patch up the hole".

　　Liang Hua said that at present, operators’ business has basically been "supplemented", and now the focus is on "filling the hole" in consumer business, and they still have to struggle for "survival".

　　When asked what is the biggest loophole in consumer business, Yu Chengdong replied without hesitation, "It is ecology. The ecology established by Android and Microsoft is the most difficult, but HarmonyOS can solve this problem."

　　Yu Chengdong said that HarmonyOS version 2.0 will be released next year, and version 3.0 the year after next, and HarmonyOS system will be first used in the glory smart screen.

　　"HarmonyOS OS can be used in watches and bracelets. Everyone asks me if I can use my mobile phone. I can use it at any time. In order to consider ecological reasons, Android is preferred. If Android can’t be used, HarmonyOS can be enabled at any time. HarmonyOS OS has stronger performance and security than Android. Distributed ability and full scene ability." Yu Chengdong said that we have moved from the Android ecosystem to HarmonyOS, and the development work is very, very small, which can be completed in one day or two, because HarmonyOS can achieve compatibility.

　　"With the advent of the era of full-scenario wisdom, Huawei believes that it is necessary to further improve the cross-platform capabilities of the operating system, including the ability to support full-scenario, cross-devices and platforms, and the ability to cope with low latency and high security challenges. Therefore, the prototype of HarmonyOS OS has gradually formed. It can be said that the starting point of HarmonyOS OS is different from that of Android and iOS. It is a brand-new distributed operating system based on microkernel, which can simultaneously meet the smooth experience of full-scenario, trusted security at the architecture level, and seamless collaboration across terminals. Yu Chengdong said that for the next generation of technology, enterprises in China no longer rely on (foreign companies).

　　Ecological "tough battle"

　　"The technical difficulty of being an operating system is not great, but the difficulty is ecology." In a recent interview, Ren Zhengfei told the First Financial Reporter.

　　The high ecological barrier of operating system is a difficult problem for "challenger".

　　From a global perspective, the current desktop operating system is still dominated by Microsoft. Microsoft’s Windows operating system accounts for more than 88%, and Apple’s Mac OS, the second largest operating system, accounts for 9%. Together, the two companies account for more than 97% of the operating system market, while domestic operating systems are all based on the secondary development of Linux system, which, together with other Linux systems, accounts for 2% of the market. In the mobile field, Google is the only one.

　　According to the data of Statcounter, a global website traffic monitoring organization, as of April 2019, in the mobile operating system, Google Android system accounted for 74.85%, Apple iOS accounted for 22.94%, and the rest platforms accounted for no more than 1%.

　　However, Yu Chengdong believes that HarmonyOS Eco has a huge amount of Huawei terminal support and has a better chance of success than other domestic operating systems.

　　"We believe that the launch of HarmonyOS OS will greatly enhance the vitality of the industry and the richness of ecology, and hope that the launch of HarmonyOS OS will bring more colorful experiences to the whole scene era. We welcome global developers to actively support HarmonyOS’s OS ecological construction and jointly create a full-scenario intelligent life experience for consumers. " Yu Chengdong said.

　　"The operating system is doing well, mainly in two aspects, one is performance, and the other is ecology. Performance is not a problem. Huawei itself is a big player in telecom equipment, with very successful and mature experience in special operating systems, and the domestic ecology can be slowly built. However, in the current situation, there are shortcomings in overseas APPlications, which is the app problem of Google. Other apps such as Facebook may also bring pressure. " An internal employee of Huawei told reporters that due to the richness of software in the ecological field, the number of China apps that can gain a foothold in the global market is still not too large.

　　Yu Chengdong told reporters that he hoped that Internet companies in China would regard the global market as an important step in their strategy, and also called for more Internet companies to go overseas.

[TechWeb report] In three years, there will be L4-level autonomous driving production vehicles announced, and drivers will be allowed to doze off on some roads? This may sound too radical. Although autonomous driving is now the focus of the industry, it is recognized that it will be difficult to achieve L4 and L5-level autonomous driving within five years. Due to legal and regulatory reasons and the complexity of the actual road surface, it is not easy to achieve full autonomous driving in a short period of time.

But now Volvo is going to be aggressive! According to Henrik Green, senior vice president of Volvo, they will offer level 4 autonomous driving in the 2021 XC90 model, allowing drivers to sleep on certain roads.

At present, there are no L4-level autonomous vehicles, but they are not passenger cars. Most of them are in special areas such as factories and docks. However, at present, there are no mass-produced L4-level passenger cars officially commercialized.

Volvo’s self-driving system is said to be optional, called the highway assistance system, and the price of this system is not expected to be too cheap. That is to say, it can only be used on relatively stable roads, and other road drivers should still be awake at all times and ready to take over the vehicle at any time.

But the current problem does not seem to be entirely technical, and there is no legal guarantee for level 4 autonomous driving, so it has to be said that Volvo’s move is indeed a bit too radical. Of course, now that technology is developing rapidly, the law is gradually improving. Perhaps in 2021, some regions can already allow this behavior.

On September 16, the "Haoye has both power and power – BJ60 Thunder Hefei Listing Conference" event ended successfully in Binhu Fangyuanhui, BJ60 Thunder was officially launched, and a total of 5 standard version, 5 advanced version and 7 advanced version three models were launched. The official guide price is 259,800 yuan – 285,800 yuan.

Beijing Automobile is not only an off-road family, but also a pet powder family. To thank users for their continued attention, support and recognition of Beijing Automobile, BJ60 Thunder has launched Haono 8 gifts:

1. Outdoor gift. Give away a 10,000-yuan outdoor life gift package. (The life gift package includes: tailgate storage platform, roof side tent, roof rack crossbar, outdoor car refrigerator, electric energy heating equipment, customized rear inflatable mattress, Bluetooth KTV, cable reel, customized storage bag, discharge gun, electric energy boiling water equipment)

Second, electricity gift. The first owner of the free construction of smart piles (valid period of 1 year).

3. Renewal gift. The replacement subsidy for this product/other products is 10,000 yuan, and the additional purchase subsidy is 8,000 yuan (not enjoyed at the same time as the replacement subsidy).

Financial gift. Support up to 3 years 200,000 low interest rate and other financial product solutions.

5. Referral gift. The regular customer referral transaction reward is 800 yuan JD.com card (BJ40 regular customer referral transaction can be selected for 4 basic maintenance).

Six, quality assurance gift. Vehicle 5 years/150,000 km quality assurance (whichever comes first), Sandian 8 years or 150,000 km quality assurance (whichever comes first).

7. Worry-free gift. 5 free basic maintenance times in 5 years.

8. Guarantee gift. The first non-operating car owner has 5 years of free road assistance.

"Haoye has both, controlling electricity vertically and horizontally" Magic nuclear power drive shows its skills

As a representative product of Beijing Automobile to establish a high-end image, BJ60 Thunder is equipped with a "magic nuclear power drive super drive solution" specially designed for all-round off-road. In terms of range-extending power, many people put old wine in new bottles. Magic nuclear power drive is a new wine in new bottles. It is composed of six elements of "3X3", namely "3" large off-road hard core and "3" large off-road intelligent electricity. With off-road as the origin, the advantages of electric drive are used to realize the two-way running of off-road and new energy technology performance.

"3" large off-road hard core, including Taiji off-road chassis, Aurora battery off-road version and Jifeng motor off-road version. The chassis adopts the industry’s original "flexible integrated" connection method, which significantly improves the passage of complex off-road road conditions and avoids damage to the battery due to bumpy road conditions. Aurora "battery off-road version, the whole design integrates energy absorption and anti-collision, and combines the protection of the whole vehicle frame to fundamentally avoid the extrusion of the battery core." Jifeng "motor off-road version adopts oil-water combined cooling, which increases the cooling effect by more than 10% and the high-speed continuous output power by 20%; the peak torque can reach 655 Nm, which can be called" powerful brick flying ".

"3" large off-road intelligent electricity, including full-time intelligent power replenishment, can achieve continuous high-speed 145km/h without power failure, and the fuel consumption of the vehicle feed reaches 8.75L/100km. "Global" intelligent decision-making, with 11 ATS global terrain coverage, including 6 types of off-road crossing, 4 types of urban commuting, and 1 extreme track; 11 energy modes include 5 energy mode switching and 6 off-road proprietary modes; AI intelligent energy-saving model can achieve optimal route allocation according to navigation routes + real-time road conditions, such as using pure electricity in congested road conditions, storing electricity in advance on uphill sections, and discharging in advance on downhill sections, always in the optimal solution!

Full climate intelligent thermal control, the industry for the first time equipped with electric drive system oil-water composite cooling technology, active oil pump lubrication technology heat dissipation capacity enhancement of 10%; winter battery life increased by 10%, summer desert does not lie down! In a word, magic nuclear power drive will be off-road X new energy advantages to the extreme, truly achieved "more fierce, more economical, safer"!

"Thunder three young masters, Tai Chi one more", interpreting the four differentiated advantages of the product

More than 60 years of deep cultivation in the field of off-road, making the "off-road family" a golden sign of Beijing Automobile. When friends were still obsessed with "new energy + off-road", Beijing Automobile focused on "off-road X new energy", taking off-road as the foundation, making new energy a technical means to multiply the advantages of off-road. Analyzing the differentiated advantages of BJ60 Thunder and other new energy off-road can be summarized by "three less thunder, one more in Taiji".

"Thunder Three Young" The first least is less anxiety and long battery life. BJ60 Thunder pure electric battery life is 152km, full oil and full power battery life is 1200km +, three tanks of oil can cross China and get rid of battery life anxiety. The second least is less restrictions and large space. The length, width and height of the whole vehicle are 5040mm*1955mm*1925mm, the wheelbase is 2820mm, and the rear row can have 1836L super flat layer after being laid down, so that young people can win in a breeze in lying flat and are no longer bound by space restrictions. The third least is less cost and low cost. The comprehensive fuel consumption of the vehicle is 1.3L/100km, which saves more money and runs farther. It has 260 degrees of super power. The super power bank provides power protection for long-distance self-driving at any time.

Taiji Yiduo refers to the "Taiji" flexible off-road chassis originally developed by Beijing Automobile, which is also rigid and soft, and super safe. When facing complex and changeable road conditions, the chassis can subtly disperse the impact of the battery, making you more safe and reliable for adventurous journeys.

Inductor design posture stiff, new experience in Haono off-road

Adhering to the concept of "emotional hardcore", BJ60 Thunder’s exterior design combines the sense of power of magnificent mountains and rivers with the sense of technology and fashion of the electric drive era. The posture is stiff, the lines are smooth, and it is full of visual tension. In terms of paint colors, BJ60 Thunder has seven body colors: Mohe Polar Night Black, Jade Dragon Snow Mountain White, Chaka Salt Lake Blue, Shunan Bamboo Sea Green, Smoke Fog Blue, Cangshi Star Grey, and Future Grey. The inspiration comes from the beautiful mountains and rivers of the motherland. Consumers with different preferences can find their own exclusive style.

In terms of interior, BJ60 Thunder is equipped with the industry’s first off-road six-screen linkage that reshapes off-road human-vehicle interaction, five energy modes with the best power combination, energy management master that can improve energy saving by 10%, Yanfei Lishi audio, ANC active noise reduction function, and Huawei ecological application store with massive ecological applications and frequent FOTA upgrades. The configuration is luxurious and comfortable comparable to first class. The interior color provides camel down yellow and Chunjiang blue two color schemes to meet users’ different aesthetics and pursuits. At the same time, BJ60 Thunder also comes standard with a 0.82 square meter panoramic sunroof. Others can only watch the sunset at the foot of the mountain. BJ60 Thunder can take us to the top of the mountain to camp and watch the stars.

Driving performance, BJ60 Thunder front and rear dual motor combined power of 403kW, zero hundred acceleration of only 5.8 seconds. Minimum turning radius of 5.5m, tactical turn assist only 4.75m, more flexible control. Off-road data, through the angle of 30 °, 24 ° departure angle, longitudinal through the angle of 23 °, minimum ground clearance of 215mm, wading depth of 800mm, belongs to the first echelon of off-road.

No concept products, no storytelling and professional storytelling, BJ60 Thunder speaks with facts and maximizes the advantages of off-road X new energy. With the advantages of economy, off-road, safety, and large space brought by magic nuclear power drive, the new car not only brings the optimal solution of off-road new energy to off-road enthusiasts, but also brings users who need to upgrade medium and large SUVs with an all-round choice of "both want and want". With the official launch of BJ60 Thunder, it will undoubtedly inject new vitality into the market and officially open a new pattern of the development of off-road family "oil and electricity double engine".

　　Thirty years ago, SUVs were still a symbol of off-road and hard-core, with a single application scenario and could not meet the travel needs of most users. But with the official mass production of Toyota’s first-generation RAV4 in 1994, the definition of RAV4 "Recreational Active Vehiclewith 4-wheel drive" and the off-road model concept that takes into account the city really made people realize the value of SUV models. For example, SUVs have better handling experience and economy than previous SUVs, as well as more interior space and off-road performance than cars, allowing users to experience a new field of SUVs that can enjoy driving pleasure in both cities and suburbs, which is now what we call – urban SUVs.

　　RAV4 Rongfang is not only the pioneer of urban SUVs around the world, but also the leader of urban SUVs. In the long river of time, RAV4 Rongfang’s 28-year model iteration, each generation of models can lead the development trend of the urban SUV market with the inheritance of the model concept and the continuous leap in the value of the model. Today, RAV4 Rongfang 2022 "goes beyond itself" and goes further on excellence. Through "wild upgrade", "color upgrade" and "configuration upgrade", it brings a new urban SUV travel experience to users who desire all-round hardcore strength.

　　RAV4 released in 2022, a step further on excellence

　　First of all, in terms of design, in order to further meet consumers’ pursuit of hard-nosed off-road style, RAV4 Rongfang 2022 models have added an off-road appearance kit for the 2.0L four-wheel drive version, including a more three-dimensional front/rear bumper guard, increased width and non-metallic wheel eyebrows with square texture design in the central part, as well as a new dark gray wheel paint and a cool black exterior mirror cover.

　　Specifically, the redesigned front and rear bumper guards change the original inward concave shape to a square three-dimensional shape that protrudes outward, which has great visual impact. And the sharper lines and corners make the RAV4 Rongfang 2022 model further strengthen the hard-style atmosphere on the original basis. In order to meet users’ demands for a hard-style off-road sense, the RAV4 Rongfang 2022 non-metallic wheel eyebrows have increased the width on the basis of the original design, making it more visually robust and powerful. At the same time, a square texture design is added to the middle part of the wheel eyebrow, which enhances the rugged sense of the model and also has exquisite design details, which is enough to highlight the user’s ultimate taste. More design elements are integrated into the body design. It has added non-metallic door trim, which not only enhances the sense of stiffness, but also protects the body from the impact of sand and gravel branches in harsh road environments. At the same time, the RAV4 Rongfang 2022 has launched a new dark gray wheel hub paint, which is more delicate than the previous smoked black paint. With the new cool black exterior rearview mirror, it can create a more advanced visual sense, atmospheric dynamic, and better reflect the user’s exquisite taste.

　　While the off-road style of the appearance has been improved, the interior design of the RAV4 Rongfang 2022 has also been further strengthened. In order to further create a hard-edged off-road atmosphere, the RAV4 Rongfang 2022 has carried out new thinking in the materials, textures and color schemes of the interior. The newly added off-road style advanced seats use a more off-road and textured high-grade fur material in the contact with the human body, and are embellished with diamond-shaped suture textures to make the off-road atmosphere of the interior more intense. At the same time, in terms of details, the new car interior dashboard, armrest box, and door guard stitches are all made of more wild and personalized colors, highlighting the interior texture while allowing you to feel the off-road atmosphere the moment you open the door.

　　In the 28-year history of RAV4, it is not enough to defeat successive competitors, but also to accurately understand market trends and changes in consumer demand. For this, FAW Toyota is well aware of its importance. Every time the RAV4 is changed and replaced in the Chinese car market, it can directly address the pain points of consumers’ needs. Today, the arrival of the RAV4 Rongfang 2022 model is also based on user requests. For example, the expansion of the range of two-color body options is an upgrade made by FAW Toyota after listening to user requests to fully respect each user’s unique insights into personality and taste. At the same time, the new car also provides users with up to 7 monochromes (Moyuan Black, Platinum White, Platinum Bronze Metallic, Titanium Gray, Paris Red, Interstellar Blue, Milan Khaki), among which, Interstellar Blue is a new color scheme. In addition, there are 3 kinds of double-color (Platinum White/Moyuan Black, Titanium Gray/Moyuan Black, Milan Khaki/Titanium Gray) to make the car life more colorful.

　　In terms of configuration, the upgrade of RAV4 Rongfang 2022 also revolves around the improvement of user requests. For example, the new car is upgraded to an automatic folding external rearview mirror on the basis of the original electric folding external rearview mirror of the old model, and the parking radar system is added to some models. The improvement of the configuration can provide more convenience for daily travel. In addition, the new car also adds a kick sensing function on the basis of the original electric tailgate configuration, which highlights the sense of technology and allows more users to experience the charm of technological configuration.

　　With all-round strength, create a model of value

　　Since the birth of the fifth-generation new RAV4 Rongfang, the RAV4 Rongfang family models have leapfrogged the TNGA-K platform with a higher level, the same as flagship models such as Asian Dragon and Lexus ES. At the height of the K platform, the product power of RAV4 Rongfang has been comprehensively improved, and it has been further strengthened in product quality, driving texture, technology configuration and other aspects, bringing consumers a different urban SUV experience. Inheriting the genetic advantages of the TNGA-K platform, RAV4 Rongfang also has product value beyond the same level. No matter whether it is the combination of TNGA 2.0L DYNAMIC FORCE engine power and fuel consumption, the TNGA 2.5L dual-engine hybrid power system (THS ⅱ) with an expedition range of 1000 kilometers on a tank of fuel, or the three rare four-wheel drive systems of the same class, they all demonstrate the all-round strength of the city SUV.

　　Since the launch of the first generation of models in 1994, RAV4 Rongfang has maintained the outstanding attitude of a leader in each generation of models, winning the global SUV sales title from 2018 to 2021, and won the most fuel-efficient SUV in "CONSUMER REPORT" in 2018, the top ten interiors of Ward in 2019, the 2019-2020 CAR OF THE YEAR JAPAN Model of the Year Award, E-NCAP, IIHS test highest rating and other industry awards. In April 2020, RAV4 Rongfang ushered in a highlight moment when the global cumulative sales exceeded 10 million units. Since entering the Chinese market in 2009, the cumulative sales volume has also exceeded 1.11 million. Today, RAV4 Rongfang 2022 has once again "crossed its own", whether it is the design of the appearance and interior, the further enrichment of the body color, or the increase of practical configuration, it is based on the accurate insight and value of user requests, which has realized the leap of product value again, providing more users with a colorful travel experience beyond the previous city SUV.

　　In order to allow users to enjoy the all-round strength brought by the city SUV pioneer at will, FAW Toyota has also prepared multiple gifts for the majority of users, and there are more abundant and affordable financial policies to choose from. For example, if you buy a car now, you can enjoy rich and flexible financial policies such as 2-year "0" interest rate and low interest rate; replacement users can also enjoy a replacement subsidy of up to 7,000 yuan; and you can get soft hands on solar film and extended warranty limited gift packages. In addition, if you buy a 2.0L fuel version now, you will also enjoy a subsidy of halving the purchase tax. Want to easily enjoy the all-round strength of the RAV4 Rongfang 2022 model? Then now is the best time!